Effective Employee Training

Considerable investment is spent each year on formal and informal training within organizations, yet there is often little or no return on that investment. In fact, frequently productivity, quality, and safety performance are impacted minimally—if at all.

Two primary causes underlie this poor ROI. First, the people training the employees are often quite experienced in the job itself but have not been trained to deliver effective training. Second, because there is little or no follow-up or reinforcement by organizational leaders to the training, learners do not integrate the key concepts, thus reducing the level of application and minimizing the possibility for actual performance/behavior change.

When organizations prepare employees to meet performance expectations and invest in effective training techniques, they prevent long-term losses. This component explores what makes for a successful training program and increases both trainer and learner effectiveness.

Dan Miller’s innovative strategies for Effective Employee Training will help you and your team:

Learn a 6-step model to increase trainer and learner effectiveness
Communicate expectations, measure performance, and provide feedback
Practice methods for coaching learners, including challenging unacceptable performance
Incorporate ongoing follow-up strategies to increase learner retention and improve performance

This component helps create these lasting results, among others:

Worker motivation improves because they have the knowledge and skills to be successful.
Teamwork and cooperation improve because all members know the performance expectations via a consistent and reinforced training message.
Injuries are reduced, and productivity and quality improve.

Like all Dan Miller programs, Effective Employee Training will be tailored to the specific needs and requirements of your team or organization.

"Through the application of key concepts from Dan, our pulp and paper mill achieved dramatic improvements in production, maintenance costs, and safety. I’d recommend Dan’s teachings to anyone interested in making shifts that will improve employee performance, morale, and ultimately business results."
—Kevin Kangas, Manager of Environmental Health and Safety, Potlatch/Sappi Corporation, Cloquet, MN