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Managing People

Many managers and supervisors are promoted into their leadership positions for their technical skills, not their people skills. They often spend a lot of time addressing worker attitudes when the only area they can control is worker performance. And while much of a manager’s success comes from motivating employees to perform in ways that produce quality products and services quickly and efficiently, many new managers don’t understand the basics of human motivation.


This program will help you and your team hone your managerial skills and practice key leadership concepts that influence business success through motivation and performance expectations.

Dan Miller’s innovative strategies for Managing People will help your team:

  • Discover how the Performance Formula positively impacts costs, quality, and delivery of products and services.

  • Clarify the roles and responsibilities of managers, supervisors, and other leaderswith a focus on building effective relationships.

  • Explore how individual behaviors impact organizational culture.

  • Understand the essentials of motivation and human performance.


This program helps create lasting results, including the following:

  • Rework is reduced and productivity is increased when expectations are consistently clear.

  • The organization sees less waste and happier employees when there is plenty of genuine positive reinforcement, recognition, and appreciation.

  • Performance is not only improved but those improvements are sustained.

Dan puts a lot of time and effort into the custom design of each session
he leads; no boring Powerpoint presentations, just hands-on engagement! Dan started out as
our facilitator and became part of
our team, part of our family. He helped us break down barriers and build relationships to take their place.
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